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Privacy Policy

PLANETBUFF.com (referred to as "PLANETBUFF," "we," "us," or "our" herein) recognizes the importance of protecting the privacy of personal information collected from users of our Web site. At PLANETBUFF, we take the protection and proper use of your personal information seriously. We respect your privacy, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

This Privacy Statement discloses how we collect, use, and share information gathered about users when they visit our Web site.

INFORMATION COLLECTION AND USE:
PLANETBUFF collects personally identifiable information, such as name, address, and email address from numerous areas on our Web site. We collect personal information in order to respond and fulfill your requests for our products and to better meet customer needs. Currently, we do not sell, share, or rent personal information collected from our users to third parties in ways different from what is disclosed in this Privacy Statement. However, we reserve our right to do so in the future. In addition, we may share your personal information with business partners that we have contracted with to help process orders and deliver products and services that you have requested. PLANETBUFF does not share customer information (including e-mail addresses) outside our company unless it is necessary to provide you with products or services available from PLANETBUFF. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights, the rights of PLANETBUFF, or as required by law.

REGISTRATION & PROMOTIONS:
We may send all new users who register a welcoming email confirming their purchase from us.. You may also receive information on products or special deals ("promotional emails"). If, however, you do not want to receive promotional emails, you may indicate your preference by replying to the email, typing "unsubscribe" in the subject line, and sending it back to us. Or, you may email us directly at [email protected] and notify us that you do not want to receive promotional emails from us.

NEWSLETTERS:
If a user wishes to subscribe to our newsletter, we ask for contact information, such as name and email address. Users who no longer wish to receive our newsletter may indicate their preference by replying "unsubscribe" in the subject line and sending it back to us. Or, a user may email us directly at [email protected] and ask to be removed from the newsletter mailing list.

UPDATING YOUR PERSONAL INFORMATION
If you would like to update your personal information, please send an email to [email protected] with your new information and a brief explanation of what information you would like to have updated. Alternatively, you may send a fax to PRIVACY OFFICER at 858-755-1194 with the information you would like changed. Please describe your changes clearly and allow five business days to process your request.

SECURITY
PLANETBUFF takes precautions to protect the personal information we collect from our users. For example, sensitive information, such as credit card numbers, are collected on a Web page enhanced with secure sockets layer protocol to protect the confidentiality of the data. However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.

INTERNET PROTOCOL (IP) ADDRESSES
PLANETBUFF uses IP addresses to analyze trends, administer the Web site, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.

LINKS
This Web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of other Web sites that you may link to from the PLANTBUFF.com Web site. We ask our users to be aware that when they enter other Web sites they will be subject to privacy practices that may differ from ours. We encourage you to read the privacy statement of each Web site that you link to and that collects personally identifiable information. This Privacy Statement applies solely to information collected on the PLANETBUFF.com Web site.

CONSENT AND NOTIFICATION OF CHANGES
By using our Web site, you consent to the collection and use of personal information as described above by PLANETBUFF. If we decide to change our Privacy Statement, we will post these changes so our users are always aware of what information we collect, how we use it and under what circumstances we disclose it. We encourage you to check this page from time to time because your continued use of this Web site following any changes to the Privacy Policy will be deemed to constitute your acceptance of such changes.

FEEDBACK
PLANETBUFF welcomes your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to this, or any other issue to [email protected].
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